We ensure prompt solutions to customer requests pertaining to technical services. Our customer support department is dedicated to provide technical support to distributors and customers worldwide. 

We conduct technical trainings, problem solving seminars & workshops on maintenance and upkeep of medical products supplied by us.

We also conduct video sessions and live workshops in collaboration with some of our prestigious users or distributors time to time.

Customers are encouraged to register their service requirements with our Customer service representatives. Each service request is handled timely and efficient response is ensured for closure of the service request.

Customer Service Representatives can be reached by the following means:

Board Numbers: Tel.: +49 7252 9732 771  Fax: +49 7252 9732 772 

E mail: info@promis-medical.de